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Coronavirus update

intelicare > News > Plans > Coronavirus update

Coronavirus update

Category: Plans

We would like to take this opportunity to inform our customers that, despite the current coronavirus (Covid-19) worldwide outbreak, our suppliers’ production remains ongoing, and their factories are fully operational. This includes our Italian suppliers Frigosystem, Bausano and New Omap, where staff who can are being encouraged to work from home, or use flexible working arrangements.

Furthermore, we have been assured by our freight companies that, while production remains ongoing in Italy, equipment can still leave the country albeit with additional security checks. We regret to inform our customers that these additional checks may incur slight delays in the supply of equipment and increased freight costs. Intelicare, working with our freight companies and suppliers, will try to limit and mitigate these costs and delays to the best of our ability.

Like many UK based companies, we have taken the decision as a company to limit outside contact wherever possible, which includes customer visits. However, we would like to reassure our customers that Intelicare continues to operate as normally as possible under the circumstances, using videoconferencing and social media to continue our work with both customers and suppliers.